{"id":15892,"date":"2019-01-25T13:05:53","date_gmt":"2019-01-25T13:05:53","guid":{"rendered":"http:\/\/blog.toggl.com\/?p=15892"},"modified":"2024-06-21T11:55:26","modified_gmt":"2024-06-21T11:55:26","slug":"project-deliverables","status":"publish","type":"post","link":"https:\/\/toggl.com\/blog\/project-deliverables","title":{"rendered":"What Are Project Deliverables &#038; How To Manage Them"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">In this post, we\u2019ll clearly define what project deliverables are, how to specify them for your company, and a four-step process to manage them like a pro. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Then we\u2019ll show you a few red-hot examples to really bring our points home.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Let\u2019s dive in!<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">So\u2026 What\u2019s A Project Deliverable?<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">It\u2019s important we start this post off on the right foot. A project deliverable might not be what you think it is. Then again, you may already have the perfect definition in mind. But we can\u2019t be sure until we lay out the proper definition. Here it goes:<\/span><\/p>\n<p><span style=\"font-weight: 400;\">According to the good folks at <\/span><a href=\"https:\/\/www.workamajig.com\/blog\/project-deliverables-guide\" target=\"_blank\"><span style=\"font-weight: 400;\">Workamajig<\/span><\/a><span style=\"font-weight: 400;\">, a project deliverable is \u201ca specific output created as a result of work performed during the course of a project.\u201d That\u2019s a neat and tidy definition.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">A project deliverable must meet specific criteria. Namely, it must:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><b>Be within a project\u2019s scope<\/b><span style=\"font-weight: 400;\">. Any work that neglects budgetary or time constraints can\u2019t accurately be classified as a project deliverable.<\/span><\/li>\n<li style=\"font-weight: 400;\"><b>Be agreed to by all stakeholders.<\/b><span style=\"font-weight: 400;\"> There\u2019s no \u201clone wolfing\u201d it when it comes to project deliverables. You must have buy-in.<\/span><\/li>\n<li style=\"font-weight: 400;\"><b>Be deliberately created.<\/b><span style=\"font-weight: 400;\"> Willy-nilly, seat-of-your-pants kind of stuff doesn\u2019t meet project deliverable criteria, partner.<\/span><\/li>\n<li style=\"font-weight: 400;\"><b>Actively work towards accomplishing a project.<\/b><span style=\"font-weight: 400;\"> These are project deliverables, after all. If it doesn\u2019t help accomplish a project, call it something else.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Project deliverables could be almost anything as long as they meet the criteria above.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For example, if your company is marketing a new product, a social media plan is a possible project deliverable. Design sketches for the website\u2019s sales page are not, though, because the project can be accomplished without them. Make sense?<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Internal and External Deliverables<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">It\u2019s helpful to separate project deliverables into two categories: internal and external. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">An internal deliverable is work that is done for the benefit of the business doing it, not it\u2019s customers or clients. On the contrary, an external deliverable is client work or work done to win more clients.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Let\u2019s play a quick game. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Creating your company\u2019s quarterly budget sheet would be an internal or external deliverable? If you said, internal, you win the prize. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">What about crafting social media posts for your marketing agency\u2019s top client? That would be classified as an external project deliverable.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If you ever have trouble determining whether a particular deliverable is internal or external, just ask yourself if it\u2019s directly involved in generating revenue. If the answer is yes, it\u2019s probably external.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">So Project Deliverables and Milestones Are the Same?<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Not so, friend, though we understand why you might think that. Milestones simply track progress on a project. Like specific landmarks on a cross-country road trip.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">When driving from Sacramento, CA to Los Angeles, CA, you\u2019ll pass along the Grapevine \u2014 a stretch of freeway that cuts through the Grapevine Canyon and ascends to the Tejon Pass. This is considered a landmark to many drivers. A milestone, if you will.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">But the Grapevine doesn\u2019t have any direct effect on whether you reach your final destination or how quickly you\u2019ll get there.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">On the other hand, ensuring your car\u2019s tank is full of gas, maintaining a steady speed, and not running into fellow drivers will enable you to reach your desired location in a timely manner. These, then, can be compared to project deliverables.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Project deliverables are tangible initiatives that must be achieved in order for a project to come to fruition. Milestones simply mark progress. Got it? Good. Moving on\u2026<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">The Difference Between Process and Project Deliverables<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">There\u2019s one more distinction we need to make before we carry on: the difference between process and project deliverables. You already understand the latter.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Process deliverables are what enables workers to complete project deliverables. They\u2019re the path. How about another example?<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Let\u2019s say your company is interested in building a new CRM software. You\u2019ve been tasked with managing the project. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">To do so, you first create a <\/span><span style=\"font-weight: 400;\">project charter<\/span><span style=\"font-weight: 400;\"> that outlines the objectives, schedule, costs and potential risks of the project, as well as the stakeholders involved.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This document would be considered a process deliverable. It isn\u2019t a customer facing project. It also isn\u2019t a tangible step forward in the app building process. Rather, it was created solely for your team in order to better understand the project as a whole.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Process deliverables are never the goal of the project. They simply help you achieve it.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">Defining Project Deliverables for Your Company<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">The defining process becomes much easier when we work backward from the overall objective. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">What\u2019s the goal of your current project? Maybe you\u2019re building a new website for a client. Perhaps you\u2019re implementing a new software system into your company\u2019s workflow. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Whatever you\u2019re working on, start with the end goal. Then decide what needs to happen in order for your company to achieve it. Each of these steps will become a project deliverable with its own set of requirements for completion.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Next, define what an acceptable deliverable looks like. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">What quality standards do you have? <\/span><\/p>\n<p><span style=\"font-weight: 400;\">When is each one due? <\/span><\/p>\n<p><span style=\"font-weight: 400;\">The more detail you can give your deliverables, the better. It will ensure that specific standards are always met.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Finally, make sure that each project deliverable fits within the predefined scope and budget, and that you get the appropriate approval from management (if needed) before moving forward.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This simple process will help you accurately define the right deliverables for your project and ensure that they all meet company standards.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">Manage Your Project Deliverables Like a Pro<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">At this point, we understand what project deliverables are and we\u2019ve outlined a simple process you can use to define them for your company. Now let\u2019s talk management. This is key. Poor management of deliverables will derail the entire project.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">#1 Organize Your Deliverables<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">First, we recommend you segment all your deliverables into different project phases. Meaning, separate deliverables to be completed in the beginning, middle, and end of the project. This will help you keep better track of what needs to get done and when.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">#2 Set Specific Standards<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Second, ensure that all participants understand what is required to achieve an acceptable project deliverable. You\u2019ve heard the old saying, \u201cthere\u2019s more than one way to skin a cat.\u201d There\u2019s also more than one way to complete a project.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">But your company and the customers you serve will probably have something specific in mind. Make sure that the desired end result is understood and that deliverables are completed to the standard they should be.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">#3 Schedule Appropriately<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Next, assign each project deliverable a due date and owner. When should each of them be completed? Which team members will be working on which deliverables? Keep track of these details in your project plan and\/or software.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">#4 Routinely Track Progress<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Once the plan has been set in motion, you need to constantly monitor progress. Put away those bonbons and get back to work! Is your team shipping the project deliverables on time? If they\u2019ve hit a challenge, what\u2019s the solution?<\/span><\/p>\n<p><span style=\"font-weight: 400;\">You need to be proactive. Make sure both due dates and quality standards are met. Keep your team motivated and engaged. The success of each project ultimately falls on you.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">A Few Examples of Project Deliverables<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Like we mentioned before, project deliverables come in all shapes and sizes. They can literally be just about anything. But let\u2019s focus on a few of the more common ones.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">A Website Wireframe<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">If you\u2019d rather surf websites than build them, we\u2019re right there with you! So the term \u201cwebsite wireframe\u201d may not ring a bell. That\u2019s completely understandable. Luckily we\u2019re here to satisfy your doubtlessly mounting curiosity.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">A website wireframe is a visual guide representing a website\u2019s structure. They\u2019re commonly referred to as page schematics or screen blueprints in the coding world.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Let\u2019s say your organization has been tasked with building a brand-spankin\u2019 new website for a client. They want a completely custom job, done up with an ecommerce store, blog, and a bunch of other bells and whistles.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">It\u2019s going to look amazing! But it will take time and many different steps to be completed along the way. One of those steps is the creation of the wireframe, which is an important project deliverable.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">An Ebook or Whitepaper<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Content marketing<\/span><span style=\"font-weight: 400;\"> is all the rage these days. Mostly because, when it\u2019s done correctly, it\u2019s the best way to market a company.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">With that in mind, business X operates in the fitness and health industry. They\u2019ve been working on a new supplement for over a year now and are beyond excited to release it. In order to help market the new product, they\u2019ve decided to release an ebook on clean eating.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Once the ebook has been written, edited, and designed, it can be turned in and considered a successful project deliverable because it\u2019s a crucial step in achieving the company\u2019s big, overarching goal: marketing their new supplement product.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">A Gap Analysis<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Yay, more definitions! If you have yet to be introduced to the gap analysis, let us quickly educate your brain.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">A gap analysis is a process that involves comparing current performance with desired performance. It helps a company see where it can improve.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If your organization wanted to increase performance in a particular area, a gap analysis would be a much-needed project deliverable.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Other Various Reports or Studies<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Finally, there are many other reports and essays that could be considered project deliverables depending on the company they\u2019re created for.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">A report on social media statistics in 2018 could be a project deliverable if it was created for a client as a part of the marketing services they purchased from your company.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">A study to gather facts on your organization\u2019s unique audience could be a project deliverable if the big, overarching goal is to update your brand\u2019s marketing approach.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">In Conclusion<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">We have thoroughly covered this topic and you can now confidently say that you truly understand the ins and outs of project deliverables.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Before you start your next project, first define what each deliverable will be. Make sure to include quality standards and due dates. During the management phase, ensure that each deliverable is submitted on time and the standards you outlined are being met.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Understand the importance of project deliverables in management. Learn what they are and how to manage them efficiently.<\/p>\n","protected":false},"author":508,"featured_media":16005,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[851],"tags":[],"class_list":["post-15892","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-project-management"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>What Are Project Deliverables &amp; How To Manage Them<\/title>\n<meta name=\"description\" content=\"Understand the importance of project deliverables in management. 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