A brief overview of the Virtual Assistant role

A virtual assistant supports a leader or company with administrative, technical, or creative tasks to increase overall productivity. Their work typically includes managing emails and calendars, data entry, customer service, and social media management, all performed remotely.

Virtual Assistant job brief

We are looking for a virtual assistant to provide remote support to our growing team. The ideal candidate will be highly organized, show initiative, anticipate needs, and be well-versed in a wide variety of administrative tasks and tools. Preferably, the candidate will have past experience and a record of excellent communication skills, attention to detail, and the ability to manage multiple tasks simultaneously.

Virtual Assistant responsibilities

  • Manage emails, schedule appointments, organize calendars, and handle data entry
  • Respond to customer inquiries and engage on social media
  • Conduct research, prepare reports, assist with project management tasks, and create presentations
  • Liaise with external stakeholders like vendors and other freelance support
  • Perform basic IT support and troubleshoot software applications
  • Assist in creating and editing documents, marketing materials, and social media content

Virtual Assistant required skills

  • Strong organizational and time management skills
  • Excellent written and verbal communication skills
  • Experience with customer relationship management (CRM) software
  • Basic knowledge of graphic design and social media management tools
  • Ability to adapt to new technologies and learn quickly
  • Ability to work independently and handle confidential information

FAQ about hiring for a Virtual Assistant role

How do I find a qualified virtual assistant?

You can find qualified virtual assistants through freelance platforms like Upwork or Fiverr, virtual assistant agencies, social media, or referrals from other business owners. If you're hiring for a full-time, in-house role, we suggest having candidates take a skills test at the beginning of the process so you can verify competency from the start. Hiring platforms like Toggl Hire have built-in skills assessments for roles like virtual assistants that you can naturally integrate into your hiring process.

Can I hire a virtual assistant in a different time zone?

Yes! It's common, actually. Many virtual assistants are willing to work flexible hours or adjust their schedules to match your time zone, especially if it's specified during the hiring process.

What are the benefits of hiring a virtual assistant?

You can expect increased productivity and focus on high-impact business activities. By outsourcing admin tasks to a VA, you gain back time and headspace to think about the bigger picture.

View other job description templates