SMART TEST

Customer Success Manager

This template includes questions to help assess candidates' ability to perform Customer Success Manager duties.

Customer Success

General Customer Support

min

skills

Standard

difficulty

Smart test

Every test has unique questions pulled from our library

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About the Customer Success Manager skills assessment

Get started with the Customer Success Manager template and invite candidates to take a quick screening test. Hire with confidence using Toggl Hire skills assessments. Choose this template to test candidates' ability to:

communicate effectively with existing and prospective company clients
evaluate performance against set business objectives
build and nurture successful client relationships
promote customer retention and loyalty
give internal feedback to improve customer satisfaction and retention
communicate in a clear and polite manner

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