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SMART TEST

Customer Support Manager

Assess Customer Support skills along with Leadership & Management skills of the candidates.
General Customer Support
Leadership & Management
Teamwork
Customer Support Communication
Personality
15
min
5
skills
Standard
difficulty
Smart test
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About the Customer Support Manager skills assessment

Get started with this template to hire Customer Support Managers, Customer Support team leads or mid- to senior Customer Support team members. Customize your screening test in a few clicks and start evaluating candidates' ability to
  • resolve customer complaints and queries
  • gather statistics on the common issues and address recurring issues with a wider team
  • lead a customer support team
  • delegate and distribute tasks within a team to improve efficiency
  • facilitate a positive working environment in a team

See how it works

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