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SMART TEST

Technical Support Representative

This template includes questions to help assess candidates' ability to perform Technical Support Representative duties.
Technical Support
General Customer Support
Customer Support Communication
Personality
15
min
4
skills
Standard
difficulty
Smart test
Every test has unique questions pulled from our library

About the Technical Support Representative skills assessment

Our Technical Support Representative smart test template focuses on essential skills for the role. Create your first test in a few clicks, customize it and instantly shortlist candidates based on their actual skills like:
  • solve technical issues in the fastest, most efficient and cost effective way
  • troubleshooting and debugging skills
  • understand customer problems
  • relay the problem to others for help
  • know when to escalate problem
  • basic knowledge of operating systems and how they work
  • ability to collaborate with a cross-functional team
  • willingness to contribute to a positive working environment

See how it works

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Creation

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