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Long-Distance Relationship: How To Work With Clients You've Never Met Face-to-Face

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If you’re a client-based business, some aspects of your work are remote: email, video conferencing, asynchronous working... but how remote is too remote? In today’s virtual world, if you can’t rely on constant in-person interaction, how do you build trust, communication frameworks, and long-term client engagements?

You can build a successful client-based business without ever actually sitting down with a client.

Maybe you’re pursuing a distributed workforce model. Maybe you want to go entirely remote, given that remote work leads to less turnover, lower office costs, and an improved sense of well-being. Why limit yourself by geography, when the best clients are all over the place?

This guide will walk you through all of the details you need, from checklists to important “Do’s and Don’ts”, to ensure that both you and your remote client are happy together.

But don’t just take our word for it. Hear from remote work experts at:

Want to steal their secrets on establishing expectations, choosing the right tools, and navigating cultural differences? This is the book for you.

Table of Contents
Image of the cover of the ebook - Long Distance Relationship: How to Work with Clients You’ve Never Met Face-to-Face

What You Should Know Before Working With Remote Clients

The Spark: How to Land Remote Clients

Honeymoon Phase: Connecting with Clients You’ve Never Met Face-to-Face

Counseling Sessions: When Things Go Wrong

Happily Ever After: Long-Term Client Satisfaction

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Toggl has everything you need when remote clients come calling.

Toggl helps with engaging clients online

Toggl can't help you with every remote work pain-point (over-snacking, carpal tunnel syndrome, or I-forgot-to-move-for-three-hours-itis). Toggl can help you with:

  • Calculating billable hours and exporting reports for invoicing
  • Breaking down client work and projects into handy dashboards, graphics, and charts
  • Tracking employee and freelancer work progress, per project, in real-time

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