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We are looking for a Support Agent to join our Customer Support team and assist Toggl Track and Toggl Plan users daily. The starting salary for this role is €36,000 annually. You can work from any of the UTC 0-5 timezones.
As part of our Customer Support team, you will answer questions submitted by Toggl Track and Toggl Plan users so they can get the most out of the service. You will also provide feedback to our Product and Engineering teams and submit bug reports when necessary.
You will succeed in this role if you’re curious about how things work and are willing to go the extra mile for Toggl customers. You must possess excellent writing and interpersonal skills to maintain a good relationship with both our users and other Togglers. This is because Support has a lot of internal contact within Toggl, especially with the Product, Revenue and Engineering departments.
Your main responsibilities will be:
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