There are various data processing operations that need to be performed in order for us to deliver, develop and ensure the continuity of our services. Data have to be processed both for ourselves as well as our customers, and customers themselves process data through our services. Not all of the required processing is carried out by our own staff or at our facilities. Some operations have been outsourced to third parties. This page provides information about the parties whose services we use in executing our customers’ data processing instructions and/or for certain of our own data processing purposes. We refer to it as our “Sub-processor List” and each entity on it as a “Sub-processor”. The tables below set out who our current Sub-processors are, what is their role (the nature of the services each of them provides us), where are they located and where their data processing operations are performed (e.g., where they store the data that we entrust to them, including, where applicable, our customers’ data).
Parties whose services we use for the processing of our customers’ data
Sub-processor | Resource/service provided | Location of entity | Location of data |
---|---|---|---|
Google Ireland Limited | Cloud infrastructure (IaaS) | Ireland | United States |
Amazon Web Services, Inc. | Cloud infrastructure (IaaS) | United States | Ireland |
Parties whose services we use for various other data processing purposes
Sub-processor | Resource/service provided | Location of entity | Location of data |
---|---|---|---|
Salesforce.com, Inc. | Cloud-based customer support services | United States | United States |
SendGrid, Inc. | Cloud-based email services | United States | United States |
The Rocket Science Group, LLC (MailChimp) | Cloud-based email (marketing) services | United States | United States |
Slack Technologies, Inc. | Instant messaging services | United States | United States |
Google, Inc. | Application analysis services | United States | United States |
APIHub, Inc. (Clearbit) | Data enrichment services | United States | United States |
Github, Inc. | Issue management | United States | United States |
FastMail Pty Ltd. | Cloud-based email services | Australia | United States |
Adyen B.V. | Payment provider | Netherlands | Europe |
Stripe, Inc. | Payment provider | United States | United States |
PayPal (Europe) S.à.r.l. et Cie | Payment provider | Luxembourg | Depending on customer location |
Intercom R&D Unlimited Company | Cloud-based customer support services | Ireland | United States |
In case your relationship with Toggl is through Toggl Inc, all data processing operations relevant to that relationship have been delegated to Toggl OÜ (a company based in Estonia, with its processing operations also in Estonia), and Toggl OÜ in turn may use the services of one or more of the above Sub-processors to carry out certain or all of these operations.
This list is subject to change, so please check back frequently for updates. You can also subscribe to these updates by entering your email address in the box below and clicking “Subscribe” or by emailing us at support@toggl.com with a request to subscribe.
Last revised: June 7th 2018.