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Sub-processor List

There are various data processing operations that need to be performed in order for us to deliver, develop and ensure the continuity of our services. Data have to be processed both for ourselves as well as our customers, and customers themselves process data through our services. Not all of the required processing is carried out by our own staff or at our facilities. Some operations have been outsourced to third parties. This page provides information about the parties whose services we use in executing our customers’ data processing instructions and/or for certain of our own data processing purposes. We refer to it as our “Sub-processor List” and each entity on it as a “Sub-processor”. The tables below set out who our current Sub-processors are, what is their role (the nature of the services each of them provides us), where are they located and where their data processing operations are performed (e.g., where they store the data that we entrust to them, including, where applicable, our customers’ data).

Parties whose services we use for the processing of our customers’ data

Sub-processorResource/service providedLocation of entityLocation of data
Google Ireland LimitedCloud infrastructure (IaaS)IrelandUnited States
Amazon Web Services, Inc.Cloud infrastructure (IaaS)United StatesIreland

Parties whose services we use for various other data processing purposes

Sub-processorResource/service providedLocation of entityLocation of data
Salesforce.com, Inc.Cloud-based customer support servicesUnited StatesUnited States
SendGrid, Inc.Cloud-based email servicesUnited StatesUnited States
The Rocket Science Group, LLC (MailChimp)Cloud-based email (marketing) servicesUnited StatesUnited States
Slack Technologies, Inc.Instant messaging servicesUnited StatesUnited States
Google, Inc.Application analysis servicesUnited StatesUnited States
APIHub, Inc. (Clearbit)Data enrichment servicesUnited StatesUnited States
Github, Inc.Issue managementUnited StatesUnited States
Adyen B.V.Payment providerNetherlandsEurope
Stripe, Inc.Payment providerUnited StatesUnited States
Intercom R&D Unlimited CompanyCloud-based customer support servicesIrelandUnited States
Reply App, Inc.Cloud-based email servicesUnited StatesUnited States
Pipedrive OÜCustomer Relationship Management servicesUnited States, GermanyUnited States, Germany
Pandadoc, Inc.Contract creation and electronic signaturesUnited StatesUnited States
Trackado ABContract Registry Management servicesSwedenEurope
BambooHR, LLCHR Management servicesUnited StatesUnited States

In case your relationship with Toggl is through Toggl Inc, all data processing operations relevant to that relationship have been delegated to Toggl OÜ (a company based in Estonia, with its processing operations also in Estonia), and Toggl OÜ in turn may use the services of one or more of the above Sub-processors to carry out certain or all of these operations.

This list is subject to change, so please check back frequently for updates. You can also subscribe to these updates by entering your email address in the box below and clicking “Subscribe” or by emailing us at support@toggl.com with a request to subscribe.

Last revised: October 9th 2019.

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