The HR Podcast List: Top 8 for 2021

Honest HR by SHRM In the world of HR, there are very few people who are not familiar with SHRM, or the Society for Human Resource Management. They are known for producing excellent content around HR and this podcast is no exception. Led by three hosts, Honest HR breaks down all types of HR topics,


7 Crucial Characteristics of Customer Service

We spoke to our superstar customer service team at Toggl Track to understand the 7 crucial characteristics of customer service representatives. Here’s what we learned: Hard skills 1. Deep knowledge of your product or service Your customer service rep is the bridge between what you’re selling and your customer. They need to be able to


7 Best HR Software for People Management

While we’re all about hiring here at Toggl Hire, we recognize that once an employee joins your team, that’s only the beginning of their journey. From managing their sick leave, organizing payroll and taxes, setting up training and more, there are a variety of activities for an HR team to manage and lead. Today, we


Toggl Hire: Quarter 4, 2020

This year, we rebranded, added a whole host of new skills and features to Toggl Hire, and almost doubled our team size! Read on to learn more about the changes and updates in the last months of 2020.


A Guide to Candidate Testing and Verification

The hiring process can take weeks, even months, when there are hundreds of applications to sift through. On top of reviewing applications, you have your own work to take care of. The good news is that, with today’s technology, hiring has been made a whole lot simpler. Online candidate testing software is designed to narrow


Top Seven Must-Ask Remote Job Interview Questions for a Recruiter

Hiring new people for a company can be difficult, especially as a recruiter; trying to find the right person to fit a role correctly after assessing the qualities and know-how of several candidates is no walk in the park. Generally, interviews would be done in-person, or at the very least over the phone for the


How to Choose the Best Free Recruitment Software for Your Small Business

Finding the right people in a normal year was becoming impossible. Putting an ad out on a popular forum like LinkedIn could lead to thousands of applications, almost all of which were submitted for every posting vaguely similar to what you need. The process got to the point where posting for positions was making it


How to Build a Technical Skills Test for Prospective Employees

The business world is a rat race, and when you are looking to hire new people, you need to make sure that you hire the most qualified person. You need to do it fast and accurately. Many applications today are completed online, and some have over 1,000 applicants for a few positions. Even if you


How to Handle a Bad Hire – 6 Practical Tips

This situation isn’t ideal, but if/when it does happen, here’s how you can handle it gracefully, respectfully, and professionally. 1. Ask around with their coworkers first The first few weeks of a new role can be stressful and it’s normal that it takes time to adapt. Is the hire really a bad one, or could


Top 9 Tools to Have in your Recruitment Tech Stack

To help you find the very best, here are our suggestions for your recruitment tech stack – 9 must-have tools to make your job easier. 1. Toggl Hire Toggl Hire is a technical skills testing tool that can help you hire 80% faster. Instead of starting out your hiring process with a resume – start

Screening Candidates

How to Hire a Writer in 2021

We’ve talked in the past about how to hire developers and digital marketers, so we’re taking a different approach in this post to talk about how to hire a writer in 2021. Hiring writers isn’t as clear-cut as you might think, and if you’ve never done it (or if it’s been a while), you may

Screening Candidates

Must-Have Skills for an eCommerce Manager

The projected demand for eCommerce managers is expected to be faster than average over the next 10 years. Not only does this mean there is a market for eCommerce manager candidates, but you may soon find yourself needing one for your business. As the ecommerce  market continues to grow, there is more labor involved in