Onboarding

Expert-led onboarding that sets your team up for success

From quick setup to full-scale rollout, we provide the support your team needs to plan, track, and report with confidence.

Speak to Sales

Why choose onboarding?

Coco, Onboarding Specialist
Mel, CS Manager
Kadri, Head of CS
Rico, Solutions Engineer
While Toggl is powerful right out of the box, team setups can quickly become complex — especially when:
  • You're onboarding multiple users
  • You need clean reporting from day one
  • You’re after accurate capacity and utilization signals
  • You require integrations or structured data
  • You want to avoid costly setup mistakes
Our onboarding specialists ensure your workspace is structured correctly, your admins are confident, and your team adopts time tracking and planning consistently.

“This has been the most painless process to onboard our entire global business. I have been involved in rolling out programs in many businesses and this has been the best experience by a mile.”

— Sherril Rankin, Associate Director, Operations of Instinctif Partners

Choose the onboarding package that fits your needs best

Available for teams on Starter and Premium annual plans. Teams on Enterprise plans receive fully tailored onboarding as part of their package.

you'll
Enable
For smaller teams and teams with growing complexity. Get guidance for workspace setup and train your team to track and plan confidently.

Start 30-day trial

What you'll get:

4 x 1-hour sessions: Guided account setup, admin training, and user training

5-day transition period with proactive check-ins before moving to regular support channels

Assistance with bulk uploads from our Customer Success Engineering team

Best value
Scale
For bigger teams with complex requirements — data migration, Jira or API integrations, large datasets, or advanced reporting.

Start 30-day trial

What you'll get:

7 x 1-hour of live sessions: Account setup, admin and user training, reporting training

14-day transition period with proactive check-ins before moving to regular support channels

Personalized data analysis guidance on workflow optimization

API Support

Personalized self-serve onboarding guides

Starter
Custom
For organizations with complex workflows, integrations, or multi-tool setups.

Start 30-day trial

What you'll get:

Fully tailored consultation and onboarding plan

Enterprise-level support for data, integrations, and user training

Custom materials and resources built for your workflows

“We really appreciated being able to speak with a real person who walked us through everything. Toggl team was incredibly supportive and made sure we were set up for success.”

— Olivia Hough, People and Project Manager, Common Thread

Full Plan Comparison

Scale

Talk to Sales

Best Value
Typical team size
Up to 49
50–100
70+ / Enterprise
Live sessions
4 × 1 hr
7 × 1 hr
Fully tailored
Admin training
Team training
Reporting & data guidance
Integrations support
Post-onboarding support
5 days
14 days
Enterprise-level
Fully custom onboarding plan
Plan:
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Find the right onboarding package in 60 seconds

Can't decide? Answer a few quick questions and we'll recommend the best fit for your team.

How many people will use Toggl 2.0?

15

How complex is your basic?

What kind of support do you want? (Check all that apply)

Are you migrating data or integrating tools?

How important is post-onboarding support?

Do you have someone internally owning basic?

Based on your answers, we recommend:

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Guided setup for small teams getting started.