Paxson Fay is a five-person, woman-owned communications agency based in Seattle, Washington. They specialize in the fields of architecture and design.
When your company suddenly grows, that’s usually a good thing. But, according to communications manager Anna Coumou, over the course of a year, their overnight success meant the demand to rapidly grow their company.
“We realized we couldn’t grow anymore unless we made substantial changes to our process,” Anna said. Before Toggl, Paxson Fay wasn’t using any time-reporting management. They needed a way to streamline work, inform efficiency, and come up with more insights at the end of each month.
So where would they look to find that? They knew they needed to scale their team, but they couldn't prove it– because they weren't tracking their time.
We had the feeling we needed to scale our team, but we couldn’t actually prove it - because we weren’t tracking our time.Anna Coumou, Communications Manager
“Toggl totally transformed our business and our bottom line,” Anna said. They can staff their team appropriately, divide work evenly, and manage people. And that’s good for business.
Now, using Toggl, Paxson Fay uses data to inform their entire hiring process. They have grown their client roster because they feel empowered to place team members on projects where they have complete ownership, freeing up the C-suite to focus on business development.
Anna said, “As a communications agency, no two days are the same! We constantly juggle clients, projects, meetings, deadlines–time really does fly! Toggl is a super easy, intuitive way for us to track our time, keeping separate what we've been devoting resources to, and most of all: Look back on a day and gain insight into everything we were able to accomplish.”
Thanks to Toggl, Paxson Fay boosted their resource allocation by 60% this year. In agency world, where time tracking is crucial, they’ve used Toggl to unburden and streamline their workday. In their words, “It’s been a lifesaver.”
Toggl offers a free demo to teams of 15 and larger. Learn about our advanced features and how to quickly and easily get your team started with Toggl.
For individual users and smaller teams, tracking time with Toggl is as simple as a single click! Sign up for a free account to try Toggl today.
Toggl has given us actual data about our labor; we're able to see how much time each step of our creative process takes.
Toggl increased our profitability by at least 20%. We found out where the team was spending too much time on clients.
Thanks to the analytics enabled by Toggl, we have a fully clear workflow for each project.